At the IT Exchange we are equipped to carry out repairs on Deskjet, Laser Printers and Plotters. We carry 1000’s of the most common printer parts in stock to enable us to carry out repairs not only quickly and efficiently but also in a cost effective manner. Our Warehouse and Worshop Facilities are located in Stoke on Trent, Staffordshire with easy access from the A50.

Workshop Repairs

Workshop Printer Repairs from £15

  • Mono Laser A4 – from £25.00 + VAT
  • A4 Inkjet – from £25 + VAT
  • A3 Inkjet – from £35 + VAT
  • Mono Laser A3/ Dot Matrix – from £35.00 + VAT
  • Colour Laser A4  – from £35.00 + VAT
  • Colour Laser A3/A4 Multi Function – £45.00 + VAT
  • HP DesignJet  – from £75.00 + VAT

All workshop repairs include £15 min charge (£5 OAP`s) for diagnosis, and do not include any spare parts that may be required. Please bring your £15 with you we do not accept cheques. If its a simple fix (less than 15 mins then this is all you pay)

Collect & Return

Collect & Return Printer Repairs from £55

(1st printer at collect and return price, the rest at workshop rates)

  • Mono Laser A4  – £55.00 + VAT
  • Mono Laser A3 & Dot Matrix  – £65.00 + VAT
  • Colour Laser A4  – £65.00 + VAT
  • Colour Laser A3  – £85.00* + VAT
  • HP DesignJet  – £125.00* + VAT

Onsite Printer Repairs

Pricing for Onsite Printer Repairs from £45

  • Our Standard local callout is – £45 + VAT**

All repairs include 1hr labour, additional hours subject to £25 per hour for workshop repairs and £45 for onsite repairs unless otherwise agreed, prices do not include any spare parts that may be required.  Time starts from engineer leaving our premises.  Sometimes we may deem it more economical to repair the printer in the workshop.

Any fixed price repairs quoted over the telephone are for the repair stated based on the customers fault diagnosis/explanation further repairs may incur extra costs over and above this initial quotation.

*Usually requires two engineers

**We will try our best to bring the parts with us to fix first time onsite, this will depend greatly on you fault report to us, additional return visits to fit other parts than the original quote will be charged @ £25 + vat

  • Laser Printer Repair

  • Deskjet Printer Repair

  • Plotter Repair